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What Is Delivery Order (D/O)
What Is Delivery Order (D/O)
Definition
Delivery Order (D/O) is a release document issued by the carrier or its agent at the destination port. After the consignee surrenders the original bill of lading, they exchange the B/L for the D/O to apply for customs clearance and pick up cargo from the terminal.
Operating Flow
The importer receives the original B/L from the overseas shipper via bank or courier
Submit the full set of docs to the carrier’s destination office to swap for D/O
Use D/O plus customs clearance papers to complete the import declaration
Present the approved D/O to the terminal for container pickup
Core Information on D/O
Vessel & voyage, B/L No., container number, consignee info, cargo quantity, port of discharge, applicable terminal charges.
Why Easily Overlooked
Many traders mix up B/L and D/O, thinking original B/L can directly fetch goods.
Ignore D/O issuance fee and document exchange deadline.
Delay B/L collection and miss free detention/demurrage period.
Common Troubles From Improper D/O Arrangement
Late document exchange leads to daily demurrage & detention costs
Missing the original B/L requires a bank guarantee to issue D/O, generating extra formalities and expenses
Wrong consignee name on the docs blocks D/O application and cargo release
Practical Suggestions
Track the original B/L dispatch status after shipment departure
Prepare import declaration documents ahead of vessel arrival
Apply D/O promptly once the vessel arrives to save free storage days
Double-check all data consistency before the D/O application
Key Takeaway
B/L is the ownership voucher for overseas transit, while D/O is the exclusive pickup permit at destination. Distinguishing the two can effectively control import costs and avoid cargo pick-up delays.